Many of them have left reviews documenting experiences similar to Venezia's. On the Better Business Bureau's website InComm has a 1 star rating from customers. With the denial of this dispute, we consider this matter closed." They have closed it and the $500 gift that I received has no value."Īlso, InComm said, "Your dispute is no longer under review. Venezia said, "It wasn't present because I have it. In a letter to Renee InComm said ".we have verified that your card was present during the time of the purchase(s)." Little did Venezia know the funds had been depleted from the card almost a year ago.Ĭonfused, embarrassed and angry Venezia reached out to InComm Financial Services- Vanilla Gift Card's parent company. And I took it out, the glue dots and everything, gave it to the hotel clerk and she scanned it several times and said, 'I'm sorry. "It was completely sealed, closed, brand new," Venezia said. Renee Venezia was saving a Vanilla prepaid Visa Gift Card worth $500 she got from her mom in September 2021 for a special trip last month. (KABC) - An Irvine woman is warning consumers after she claims funds in a gift card were stolen while she had the card in her possession. Keep in mind that this may not work with online payments.IRVINE, Calif. If you know your Vanilla gift card balance is less than the purchase total, you may also be able to ask your checkout cashier to apply the card balance amount to your purchase, then pay the remainder with a different payment method. If you attempt to spend more than the available balance on your Vanilla gift card, two things can happen: The purchase will be declined or it will go through, but you'll need to cover the remaining balance with a different payment method. What happens if the Vanilla gift card is overspent? Your Vanilla gift card should now appear as a payment option in your Samsung Wallet.Go to the Samsung Wallet app and tap the "+" in the upper right-hand corner. Your Vanilla gift card should now appear as a payment option in your Google Wallet.Enter your billing address information and select "Save".Go to the Google Wallet app and tap "Add to Wallet +" at the bottom.Purchase gift cards online today in just a few easy steps Offers valid with promotion code at checkout until advertised expiration date. As an added bonus, Visa gift cards from Vanilla Gift never expire so you can use them anytime. Your Vanilla gift card should now appear as a payment option in your Apple Wallet app Purchase gift cards in denominations ranging from 10 to 500.Add your billing address and save your information.Either scan the card with the phone's camera or enter the card details manually.Go to the Apple Wallet app and tap the "+" in the upper right-hand corner.If you want to make touchless payments with your Vanilla gift card, you can add it to a digital wallet on your smartphone, such as Apple Pay, Google Pay, or Samsung Pay. How to add your Vanilla gift card to your smartphone You also won't be able to use a Vanilla gift card for recurring bill payments or subscription services. If your card isn't accepted for an online order, this may be why. Keep in mind that according to some cardholder agreements, certain online orders may require a card balance up to 20% above the total amount. Then, enter the card information as you would normally, and add your name and address to the "billing address" section. On the website's checkout page, you can designate either "credit" or "debit" as the card type (but not "gift card"). You can use your Vanilla gift card for making online purchases - just make sure that your card balance can cover your purchase total. How to use your Vanilla gift card for an online purchase Note that this will be the PIN to use for this specific card in the future. Choose something easy for you to remember but hard for someone else to guess. This step authenticates your identity, granting you access to the balance information. To start, enter the prepaid card details, such as the card number, card verification value (CVV) code and expiration date. If you're asked to input a PIN when using your Vanilla gift card at checkout, simply type any four digits you'd like. In order to verify the remaining balance of your Vanilla Visa card, contact the Vanilla customer service line at 1- (844)-864-6951. How to add a PIN to your Vanilla gift card Once you receive confirmation that the card has been activated, you can also get the card balance as well. You'll need to enter the 16-digit card number, expiration date, and CVV for both of these methods. To activate a physical Vanilla gift card, visit or call the toll-free number that's located on the back of your card: 1-83. How to activate a physical Vanilla gift card
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